At skillcraft.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our service.

1. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use our service:

Information You Provide

Account information: name, email address, username, password
Profile information: bio, learning preferences, skill level
User-generated content: course reviews, ratings, comments, feedback
Communication data: messages, support inquiries, feedback submissions
Payment information: processed securely through third-party payment providers

Automatically Collected Information

Device information: IP address, browser type, operating system, device identifiers
Usage data: pages visited, features used, search queries, click patterns, time spent
Cookies and similar technologies: for authentication, preferences, and analytics
Log data: timestamps, error reports, performance metrics

2. How We Use Your Information

We use the information we collect for the following purposes:

Provide, maintain, and improve our service and features
Personalize your experience with tailored course recommendations
Process transactions and send related information
Send administrative messages, updates, and security alerts
Respond to your comments, questions, and support requests
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues, fraud, and abuse
Develop new features and enhance existing functionality
Send promotional communications (with your consent)
Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who perform services on our behalf, including:

Cloud hosting and infrastructure (Supabase, Vercel)
Analytics and performance monitoring
Payment processing
Email delivery and communications
Customer support tools

Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such disclosure is:

Necessary to comply with legal obligations, court orders, or government requests
Necessary to protect our rights, property, or safety, or that of our users
Necessary to detect, prevent, or address fraud, security, or technical issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption of data in transit and at rest using industry-standard protocols
Regular security assessments and vulnerability testing
Access controls and authentication mechanisms
Secure cloud infrastructure with automatic backups
Employee training on data protection and privacy practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Objection: Object to processing of your information for certain purposes
Restriction: Request restriction of processing in certain circumstances
Withdrawal: Withdraw consent for data processing (where consent was the basis)

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our service. Types of cookies we use include:

Essential cookies: Required for the service to function properly
Preference cookies: Remember your settings and preferences
Analytics cookies: Help us understand how you use our service
Marketing cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features.

7. Third-Party Links and Services

Our service may contain links to third-party websites, platforms, and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

When you navigate to a course provider's website, their privacy policy will apply to any information you provide to them.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy, including through the use of standard contractual clauses approved by relevant authorities.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, and shared
Right to delete personal information held by us
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at [email protected].

12. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). We process your personal information based on the following legal grounds:

Contract: Processing necessary to perform our contract with you
Consent: You have given consent for specific processing activities
Legitimate interests: Processing necessary for our legitimate business interests
Legal obligation: Processing necessary to comply with legal requirements

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (if you have provided one) and/or by posting a notice on our service prior to the change becoming effective.

We encourage you to review this Privacy Policy periodically. Your continued use of the service after changes are posted constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.